Privacy Policy
INTRODUCTION
At Doble HR Consulting, confidentiality and professionalism are at the heart of everything we do. Whether you are visiting our website, contacting us for advice, booking an appointment or
engaging us to provide HR consultancy services, we are committed to protecting your personal information and handling it responsibly.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with and your rights under UK data protection law.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and any other applicable data protection legislation.
WHO WE ARE
Throughout this Privacy Policy, โDoble HR Consultingโ, โweโ, โusโ and โourโ refer to Doble HR Consulting.
Email: hello@doblehr.co.uk
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Information you provide directly
This may include:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Postal address
- Details of your enquiry
- Information provided when booking an appointment
- Information relevant to the HR consultancy services you request
Information collected automatically
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referring website
- Cookie information
SPECIAL CATEGORY PERSONAL DATA
As part of providing HR consultancy services, we may process special category personal data where this is necessary and permitted by law.
This could include information relating to:
- Health
- Disability
- Occupational health
- Equality and diversity
- Trade union membership
- Family leave
- Disciplinary matters
- Grievances
We only process this information where permitted under UK GDPR and the Data Protection Act 2018 and where appropriate safeguards are in place.
HOW WE COLLECT INFORMATION
We collect information when you
- Contact us by email
- Telephone us
- Book an appointment through our online scheduling system
- Engage our consultancy services
We may also receive information
- From our clients
- From professional advisers
- From publicly available sources where appropriate
- Through cookies and website analytics where consent has been provided
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Respond to enquiries
- Arrange appointments
- Provide HR consultancy services
- Carry out workplace investigations
- Prepare reports and documentation
- Deliver training
- Communicate with clients
- Manage our business
- Improve our website and services
- Protect and defend our legal rights where necessary
We will never sell your personal information.
OUR LAWFUL BASES FOR PROCESSING
We only process personal information where we have a lawful basis to do so.
Depending on the circumstances, this may include:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate business interests
- Your consent
Where consent is relied upon, you may withdraw it at any time.
CONFIDENTIALITY
As an HR consultancy, we understand that the information entrusted to us is often highly confidential.
We take appropriate technical and organisational measures to ensure personal information is protected and is only accessed by those who need it for the purposes of providing our services.
ONLINE APPOINTMENT BOOKING
If you choose to book an appointment using our online scheduling system, we will collect the information necessary to arrange and manage your booking.
Your information may also be processed by our scheduling provider in accordance with their own Privacy Policy.
COOKIES
Our website uses cookies to help it function effectively and improve your browsing experience.
These may include:
- Essential cookies
- Functionality cookies
- Analytics cookies
Where required by law, non-essential cookies are only used with your consent.
You can change your cookie preference at any time through your browser settings or our cookie management tool.
WHO WE SHARE INFORMATION WITH
We only share personal information where it is necessary to provide our services or where we are legally required to do so.
This may include:
- Microsoft 365;
- Our website hosting provider
- Our online appointment scheduling provider
- IT support providers
- Accountants
- Solicitors and professional advisers
- Regulatory authorities
- Courts and tribunals where required by law
All third-party providers are required to process personal information securely and in accordance with applicable data protection legislation.
We never sell or rent your personal information to third parties.
INTERNATIONAL TRANSFERS
Some of our service providers may process information outside the United Kingdom.
Where this happens, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.
HOW LONG WE KEEP INFORMATION
We only retain personal information for as long as necessary.
Typical retention periods include:
| Information | Retention Period |
|---|---|
| General enquiries | Up to 12 months |
| Client files | Up to 6 years after the end of our engagement |
| Financial records | 6 years (or longer where required by law) |
| Marketing records | Until consent is withdrawn |
| Website analytics | Up to 26 months |
Where information is no longer required, it is securely deleted or anonymised.
SECURITY
We take the security of your personal information seriously.
Our security measures include:
- Password-protected systems
- Secure cloud storage
- Encryption where appropriate
- Multi-factor authentication where available
- Restricted access to confidential information
- Secure disposal of personal information
Whilst we use appropriate safeguards, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completed secure.
YOUR RIGHTS
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Request restriction of processing
- Object to certain processing
- Request transfer of your personal data where applicable
- Withdraw your consent where processing is based on consent
To exercise any of these rights, please contact at hello@doblehr.co.uk.
If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissionerโs Office (ICO). More information is available at www.ico.org.uk.
CHILDRENโS PRIVACY
Our website and services are intended for businesses and adults.
We do not knowingly collect personal information from anyone under the age of 16.
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices.
The latest version will always be available on this page, together with the date it was last updated.
